Questions about the Wybotics, Co. Ltd. of Tianjin, Chin Wybotics Recalls Robotic Pool Vacuums Due to Burn and Fire Hazards Recall 2026
How do I find the lot number on the product?
# Finding the Lot Number The lot number is typically found on a label affixed to the Wybotics robotic pool vacuum. Check these locations: - **Bottom of the unit** - **Battery compartment** - **Original packaging** - **Product manual or documentation** The lot number may appear as a series of numbers or alphanumeric code. If you cannot locate it, contact Wybotics customer service directly with your product's serial number or purchase information for assistance identifying affected units.
How worried should I be? What does this recall class mean?
The recall class isn't specified, but the hazard is serious: overheating lithium-ion batteries can cause burns and fires. Stop using the vacuum immediately if you own one. The CPSC typically classifies recalls as Class A (serious injury/death risk), Class B (temporary injury risk), or Class C (minor injury risk). Without knowing this vacuum's classification, assume caution—don't charge it unattended or use it until you receive replacement instructions. Check the recall details for your specific model and follow Wybotics' instructions for return or replacement.
How do I get a refund for this recall?
# Refund Information for Wybotics Robotic Pool Vacuum Recall To obtain a refund, contact Wybotics directly with your proof of purchase (receipt or order confirmation). You can reach them through their website or customer service phone line. Wybotics will provide instructions for returning the recalled pool vacuum and processing your refund. Keep documentation of all communications and the return process. If you have difficulty obtaining a refund, contact the CPSC at SaferProducts.gov or call 1-888-SAFEPRD.
Is this brand safe to buy now?
Wybotics robotic pool vacuums are currently subject to a recall due to lithium-ion battery overheating risks that pose burn and fire hazards. The CPSC has not classified this as safe for purchase at this time. Do not use recalled units. Check Wybotics' website or contact them directly for recall details, including serial numbers affected and available remedies (repair, replacement, or refund). Only purchase new models once the company confirms the hazard has been resolved.
Is this recall real? How do I verify it?
Yes, this recall is real. You can verify it by: 1. **Visit CPSC.gov** - Search the Consumer Product Safety Commission's official recall database at cpsc.gov/recalls 2. **Search "Wybotics pool vacuum"** to find the official recall notice 3. **Check the recall details** - Verify the product model, batch numbers, and specific hazard information 4. **Contact Wybotics directly** - Ask about your specific unit's eligibility 5. **Look for official documentation** - Legitimate recalls include product photos, serial number ranges, and remedy details Only use official sources to avoid scams.