Questions about the SUNS International Recalls Residential Elevator Interlock Switches Due to Fall a Recall 2026
Answers to common safety, symptoms, and disposal questions for this specific recall.
Key recall facts
- Brand: Not specified
- Reason: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
- Published: 6/4/2026
How do I find the lot number on the product?
The recall notice does not provide specific lot number information for the SUNS International residential elevator interlock switches. These switches are internal elevator components, not consumer-facing products with visible lot codes. If you have a residential elevator, contact the installer, maintenance company, or SUNS International directly to determine if your elevator contains the affected interlock switches. They can identify the parts based on your elevator's model and installation records.
How do I find the lot number on the product?
The recall notice does not provide specific information about lot numbers or how to identify them on the SUNS International residential elevator interlock switches. Contact SUNS International directly or check the official CPSC recall notice for details on identifying affected products. You may also consult the installer or maintenance company that serviced your residential elevator for help identifying the interlock switch model.
How do I find the lot number on the product?
The recall notice does not provide specific lot number information for the SUNS International residential elevator interlock switches. These are components installed inside residential elevators, not typical consumer products with visible lot codes. If you have a residential elevator, contact SUNS International or the company that installed your elevator to determine if your interlock switch is affected by this recall.
How do I find the lot number on the product?
The recall notice does not provide specific lot number information for the SUNS International residential elevator interlock switches. These switches are internal elevator components, not consumer-facing products with visible lot codes. If you have a residential elevator, contact SUNS International or the elevator installer who serviced your system to determine if your interlock switch is affected by this recall.
How do I find the lot number on the product?
The recall notice does not provide specific lot number information for the SUNS International residential elevator interlock switches. These switches are internal elevator components, not consumer-facing products with visible lot codes. If you have a residential elevator, contact SUNS International or the company that installed your elevator to determine if your interlock switch is affected by this recall.
How worried should I be? What does this recall class mean?
This is a serious safety recall. The interlock switches can get stuck, allowing the elevator door to open when the elevator isn't there. This creates a dangerous open shaft that could cause falls, crushing injuries, or death. If you have a residential elevator with these SUNS International switches, stop using it immediately until it's inspected and repaired. The risk is significant enough that the CPSC issued this recall to prevent severe injuries and fatalities.
How worried should I be? What does this recall class mean?
This is a serious safety recall. The interlock switches can get stuck, allowing the elevator door to open when the elevator isn't there. This creates a dangerous open shaft that could cause falls, crushing injuries, or death. If you have a residential elevator with these SUNS International switches, stop using it immediately and contact the company for a repair. This is a life-threatening hazard that requires urgent attention.
How worried should I be? What does this recall class mean?
This is a serious safety recall. The interlock switches can get stuck, leaving the exterior elevator door unlocked even when the elevator moves to another floor. This creates a dangerous open shaft that poses a risk of death or serious injury from falls or crushing. If you have a residential elevator with these switches, take immediate action to have them inspected and replaced by a qualified technician.
How worried should I be? What does this recall class mean?
This recall involves a serious safety hazard. The interlock switches can get stuck, leaving elevator doors unlocked when the elevator moves to another floor. This creates a dangerous open shaft that could cause falls, crushing injuries, or death. If you have a residential elevator with these SUNS International switches, take this recall seriously and arrange for inspection and repair immediately. Do not use the elevator until it's confirmed safe.
How worried should I be? What does this recall class mean?
This recall involves a serious safety hazard. The interlock switches can get stuck, leaving the elevator door unlocked when the elevator moves to another floor. This creates a risk of falling down the elevator shaft or being crushed, which could result in death or serious injury. If you have a residential elevator with these SUNS International interlock switches, stop using it immediately and contact the company for a remedy.
How do I get a refund for this recall?
Refund details are not specified in the recall notice. SUNS International residential elevator interlock switches are components installed by elevator professionals, not products consumers typically purchase directly. Contact SUNS International or the company that installed your residential elevator to learn about available remedies, which will likely involve repair or replacement of the defective interlock switch rather than a refund.
How do I get a refund for this recall?
The recall notice does not specify refund details for the SUNS International interlock switches. Typically, elevator component recalls involve repair or replacement rather than refunds, since these are installed parts. Contact SUNS International directly or check the official CPSC recall notice for information about the remedy being offered. Your elevator installer or maintenance provider may also help coordinate the fix with the manufacturer.
How do I get a refund for this recall?
The recall notice does not specify refund details for the SUNS International interlock switches. Because these are elevator safety components, the remedy likely involves repair or replacement rather than refunds. Contact SUNS International directly or the company that installed your residential elevator to learn about the specific remedy process, whether repair, replacement, or potential reimbursement options are available for affected switches.
How do I get a refund for this recall?
The recall notice does not specify refund details for the SUNS International interlock switches. These are elevator components typically installed by professionals, not direct consumer purchases. Contact SUNS International, your elevator installer, or maintenance provider to learn about available remedies. They may offer free replacement switches, repairs, or other solutions. Keep records of your elevator model and any repair costs for potential reimbursement discussions.
How do I get a refund for this recall?
The recall notice does not specify refund details for the SUNS International interlock switches. These are elevator safety components, not typical retail products. Contact SUNS International directly or the company that installed your residential elevator to learn about available remedies, which typically involve repair or replacement of the defective interlock switches rather than refunds for elevator components.
Is this brand safe to buy now?
The recall involves specific interlock switches used in residential elevators, not all SUNS International products. The company is addressing the safety issue with the affected switches. If you're considering purchasing or installing a residential elevator, ask the manufacturer or installer whether they use the recalled interlock switches and confirm that any SUNS International components are not part of the affected batch.
Is this brand safe to buy now?
The recall involves specific residential elevator interlock switches made by SUNS International that can become stuck in a retracted position. The recall notice does not provide information about whether other SUNS International products are affected or safe. If you're considering purchasing elevator equipment from this brand, contact the company directly to ask about safety improvements and whether newer products have addressed this interlock switch defect.
Is this brand safe to buy now?
The recall involves specific interlock switches, not all SUNS International products. The company is addressing the safety issue with these particular components. If you're considering a residential elevator, ask the manufacturer or installer whether they use the recalled switches and what safety measures are in place. Verify that any SUNS International components have been inspected or replaced if they were part of the recall. Choose installers who stay current with safety notices.
Is this brand safe to buy now?
The recall notice does not provide information about whether SUNS International has corrected the interlock switch defect in current production. If you're considering purchasing or installing a residential elevator, ask the manufacturer or installer whether they use SUNS International interlock switches and confirm that any switches installed are not affected by this recall or have been redesigned to eliminate the sticking problem.
Is this brand safe to buy now?
The recall applies to specific residential elevator interlock switches, not all SUNS International products. If the company has identified the defect and is replacing affected switches, that demonstrates they're addressing the safety issue. Before purchasing or continuing to use SUNS International elevator components, verify that any interlock switches are not part of the recalled batch and confirm the company has implemented corrective measures.