Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard (2026)
Issued May 28, 2026Updated Reviewed by the Recall Watch editorial team
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard — recalled per CPSC on 5/28/2026. Reason: The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard..
- Agency
- CPSC
- Issued
- May 28, 2026
- States affected
- 1
Steps to take for this recall
Stop using it
Take it out of rotation. Don't consume, wear, or operate.
Verify the match
Compare lot numbers, UPCs, and dates against your product.
Return or dispose
Follow the manufacturer's instructions to refund or safely dispose.
Free case review
Did you or someone in your household buy this product?
- Free
- No obligation
- Licensed attorneys
Attorney advertising.DetailsHide
Recall Watch is not a law firm and does not provide legal or medical advice. Free case reviews are provided by independent licensed attorneys; Recall Watch may receive a referral fee. Prior results do not guarantee a similar outcome. Submitting this form does not create an attorney-client relationship. See our terms and privacy policy.
What's recalled
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Ad
Restock steam sauna
Steam sauna from other brands, searched on Amazon.
Need it delivered? Start a free Amazon Prime trial.
Why it was recalled
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Where was it sold1 state
More recalls like this4 related — by brand, contaminant, and category
Frequently asked questions
How do I find the lot number on the product?
The recall notice does not specify lot numbers or production codes for the Giantex and Costway portable steam saunas. You don't need to locate a lot number to participate in this recall. All units of the recalled steam saunas are affected because the steam diffuser design allows it to be positioned too close to your body, creating a burn hazard. Check the CPSC recall notice for product images and model details to confirm if you own an affected sauna.
How worried should I be? What does this recall class mean?
The Giantex and Costway portable steam saunas pose a burn hazard because the steam diffuser can be placed too close to your body, allowing hot steam to contact your skin. Burns from steam can be serious and painful. If you own one of these saunas, stop using it immediately. The recall severity class is not specified, but any burn hazard should be taken seriously. Follow the remedy instructions provided by the manufacturer or retailer.
How do I get a refund for this recall?
The recall notice does not provide specific refund instructions for the Giantex and Costway portable steam saunas. Contact Giantex directly or the retailer where you purchased the sauna to ask about your remedy options, which may include a refund, replacement, or repair. Have your proof of purchase ready. You can also check the official CPSC recall notice for contact information and any updates on the remedy process.
Is this brand safe to buy now?
This recall involves Giantex and Costway portable steam saunas due to a burn hazard from the steam diffuser design. Whether these brands are safe to buy now depends on whether the company has fixed the design flaw in newer models. Before purchasing any Giantex or Costway steam sauna, contact the manufacturer to confirm the steam diffuser issue has been corrected and ask for documentation of the safety improvements made since the recall.
Is this recall real? How do I verify it?
Yes, this recall is real. It was issued by the U.S. Consumer Product Safety Commission (CPSC), the official federal agency that announces product recalls. To verify, visit the CPSC website at cpsc.gov and search for "Giantex portable steam sauna" or "Costway steam sauna." The official notice will include product photos, hazard details, and remedy instructions. Never rely solely on social media posts or unofficial websites for recall information.