Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Recall 2025
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, TexasIssued April 3, 2025
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard — recalled per CPSC on 4/3/2025. Reason: The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers..
What to do right now
- 1
Stop using it
Take it out of rotation. Don't consume, wear, or operate.
- 2
Verify the match
Compare lot numbers, UPCs, and dates against your product.
- 3
Return or dispose
Follow the manufacturer's instructions to refund or safely dispose.
Verified source
U.S. Consumer Product Safety Commission
Summary of the official CPSC notice issued April 3, 2025. Last synced Apr 27, 2026. View on cpsc.gov
What's recalled
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
Why it was recalled
The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
Where was it sold1 state
View all questions for this recall →
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Frequently asked questions
Is the Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas recall still active?
Yes, this recall is currently active as of April 3, 2025. Do not use or consume the affected product.
How do I know if my Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas is affected?
All units of Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas matching the description above are affected.
What should I do if I have the recalled Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas?
Do not consume or use this product. Return it to the store for a full refund, or dispose of it safely.