Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Recall 2025

Official title: AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard

GeneralBy Recall Watch Editorial TeamApril 3, 2025Updated April 27, 2026

Verified source

U.S. Consumer Product Safety Commission

This summary mirrors the official CPSC notice issued April 3, 2025. Last synced from CPSC: Apr 27, 2026.

Read official CPSC notice

This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2...

CPSCClass II — Possible Riskconsumer

What's recalled

AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard

This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.

All units of this product are affected.

Why it was recalled

The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.

Where was it sold

nationwide

What to do

  1. Do not consume or use this product
  2. Check the lot numbers or UPC codes listed above
  3. Return the product to the store where you purchased it for a full refund
  4. Contact your healthcare provider if you have experienced any symptoms
View official CPSC notice

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Frequently Asked Questions

Is the Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas recall still active?

Yes, this recall is currently active as of April 3, 2025. Do not use or consume the affected product.

How do I know if my Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas is affected?

All units of Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas matching the description above are affected.

What should I do if I have the recalled Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas?

Do not consume or use this product. Return it to the store for a full refund, or dispose of it safely.

Why was Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas recalled in 2025?

The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.